How To

Move or delete a message

Moving to trash and perma deletion

To delete a message:

  • Move it to the trash folder. This automatically delete messages
  • Once it's in the trash (or suspicious) folder you also have an option to permanently delete the message.

How to move

You can freely move messages between any folder

  1. Using the actions dropdown
  • In the selected message panel, above the message body press the 'actions' dropdown
  • Press 'Move to Inbox/Suspicious/Trash'

Screenshot: Highlighting the move message options in the Actions Dropdown above the selected message body

  1. Using the quick action buttons (not available on mobile)
  • Select an email you want to move in the message list
  • Press the respective button for where you want to move the message.

Screenshot: Highlighting the move message buttons in the message list panel on a selected message

Want to change the folder you are looking at? See detailed instructions on switching folders here.

If you move a message from trash back to inbox then the 30 day timer will reset for that message before it's automatically moved again to trash.

Note: Messages automatically move from inbox to trash after 30 days, and then from trash are permanently deleted after 30 days. If you wish to keep messages forever, forward them to your primary email..


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